Beechmont Subaru Collision Center
The Beechmont location specializes in providing quality automotive services, notably excelling in collision repair for Subaru vehicles. The business is recognized as a Subaru Certified Collision Center, which underscores their commitment to maintaining stringent repair standards. Their team is composed of I-Car Gold Class certified technicians, ensuring top-tier service for all make and model vehicles. Dedicated to customer satisfaction, they also offer a limited lifetime warranty on repairs, providing peace of mind for their clients.
Reviews mention
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Visit Options
Car Window Tinting Services
Car Window Tint Films and Brands
No tint brands information available
Vehicle Specialization
Other Automotive Services
Other Services
Warranty Options
limited lifetime warranty
Business Reviews
Google Reviews
Based on 50 reviews
Yelp Reviews
No Yelp review information available
What customers liked
Friendly Staff
10 mentionsMany customers praised the friendliness and helpfulness of the staff, enhancing their overall experience.
Professional
7 mentionsCustomers frequently mentioned the professionalism of the service advisors and technicians.
Good communication
4 mentionsSeveral reviews highlighted the good communication throughout the service process.
Efficient
4 mentionsCustomers appreciated the efficient service, often noting that work was completed quicker than expected.
What could be improved
Long wait times
4 mentionsA few customers expressed frustration over extended wait times for service completion, with some experiences taking several weeks.
Unfriendly service department
2 mentionsSome reviews mentioned experiences with staff that were not welcoming or friendly.
Latest Customer Reviews
Doug “piano2ner” Atkins
2 months ago
Smooth transaction although not willing to deal on price. Be ready to walk away if you want to negotiate.
Tim Day
6 months ago
Not very honest.
Sheyi Ogundimu
11 months ago
Excellent work and friendly staff would highly recommend!
Chris Randall
a year ago
The actual work that gets done here is pretty flawless, but it is difficult to navigate their management to actually get the work done. Overall took nearly 3 months to get some minor body work complete. First trip, I dropped off my insurance estimate as a hard copy, and they said they would call when they had parts, about a week. I called them after a week and a half of silence, and they "didn't have me on file" which I believe is code for "lost the paperwork." Brought it back in after using email for further correspondence, and verbally mentioned some additional damage which was not in the insurance estimate, but which I was told by insurance rep to point out to them for charge to insurance. The manager took down a note, and said they would get it all taken care of. After a couple weeks, they said it was ready, so went in, and everything we had mentioned verbally was not touched at all. An assistant manager was embarrassed, and told us to bring it back in, which we did a little while later. They took the car back in for about three-ish weeks this time, and finally the work was complete, but from initial contact to final completion was about a three month process. 5 star work and finish, but ran very poorly.
Harvey Benge
a year ago
Body shop doubled the price of their estimate.
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